I was extremely disappointed with this cleaning service. I had to tell the lady to vacuum my staircase and I had to give her my vacuum and ask her to clean it. She did not wash my dishes that were in the sink, did not clean my countertops and my toaster had crumbs on top. I had to again tell her to clean my dining room table and it was obviously dirty and had crumbs on the table. My bathroom still had hair/dirt and she barely cleaned it. She left the garbage and broom she used which was mine and left it dirty. She obviously did not mop because I still had hair and dirt on my floors. I have a bean bag and she left the bean bag on my couch dirty and didn’t even put it back where it was. I have attached all of the pictures. When my husband and I spoke to the owner and advised him of the poor service he did not offer free of complimentary service, he kept making excuses and he only offered to take off 80 dollars and it really should have been free. I had to clean the entire house again.